PRIVACY POLICY FOR THE PROCESSING OF PERSONAL DATA
D.PM. Detectives Privados Manizales informs you about its Privacy Policy regarding the treatment and protection of the personal data of users and clients that may be collected through browsing or contracting services via the website www.detectivesprivadosmanizales.co and the email address investigadoresmanizales@gmail.com.
In this regard, the Controller guarantees compliance with Colombian legislation on the protection of personal data, as reflected in Law 1581 of 2012, Decree 255 of 2022, and Ruling C-748/11.
The use of this website implies acceptance of this Privacy Policy as well as the conditions included in the Legal Notice.
Principles applied in the processing of data
In the processing of your personal data, the Controller will apply the following principles in line with the requirements of the new Colombian data protection regulations:
- Principle of lawfulness, fairness, and transparency: The Controller will always require your consent for the processing of your personal data, which may be for one or more specific purposes that will be clearly communicated to you in advance.
- Principle of data minimization: The Controller will request only the data strictly necessary for the purpose or purposes for which it is requested.
- Principle of storage limitation: Data will be kept for no longer than necessary for the purposes of processing.
- Principle of integrity and confidentiality: Your data will be treated in a way that ensures its security, confidentiality, and integrity. The Controller takes necessary precautions to prevent unauthorized access or misuse of users’ data by third parties.
Obtaining personal data
It is not necessary to provide any personal data to browse www.detectivesprivadosmanizales.co. However, you do provide personal data in the following cases:
- When using the contact form available at https://detectivesprivadosmanizales.co/en/contacto-en/.
- When contacting via email at investigadoresmanizales@gmail.com.
Your rights
The Controller informs you that you have the right to:
- Request access to the data stored.
- Request the rectification or deletion of the data.
- Request the limitation of its processing.
- Oppose the processing.
- Request the portability of your data.
The exercise of these rights is personal, meaning that any client, subscriber, or collaborator who has provided their data can request information from the Controller about the data it holds, how it was obtained, and request its rectification, portability, oppose its processing, limit its use, or request its deletion from the Controller’s records.
To exercise your rights of access, rectification, deletion, portability, and opposition, you must send an email to investigadoresmanizales@gmail.com, along with legally valid proof, as well as the relevant supporting documentation.
Purpose of personal data processing
When you connect to the website, send an email to the Controller, subscribe to the newsletter, or engage in a service, you provide personal information for which the Controller is responsible.
This information may include personal data such as your IP address, name, email address, phone number, and other details. By providing this information, you consent to its collection, use, management, and storage by the website administrator.
Contact forms: The Controller may request personal data such as name, email address, phone number, and your website address to respond to your inquiries.
For example, the Controller uses this data to respond to messages, questions, complaints, or feedback regarding the website, services offered through the site, personal data processing, legal texts included on the site, or any other inquiries you may have.
Other purposes for processing your personal data include:
- To ensure compliance with the Legal Notice and applicable laws. This may involve the development of tools and algorithms that help this website protect the confidentiality of the personal data it collects.
- To support and improve the services offered through this website.
- To analyze website traffic. The Controller collects non-identifying data through the use of cookies, which are downloaded to your computer when you browse the website. The characteristics and purpose of these cookies are detailed in the Cookie Policy.
- To manage social media presence. The Controller is present on social media platforms. If you follow the Controller on social media, your data will be processed according to this section, as well as the privacy policies and terms of the respective social media platforms you have agreed to.
The Controller will not use social media profiles to send personalized advertising.
Content from other websites
Pages on this website may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves exactly as if you had visited the other website.
These external websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content.
Cookie Policy
To ensure proper functioning, this website uses cookies, which are stored in your browser. You can review the Cookie Policy on the website for full details on the collection, purpose, and processing of cookies.
Categories of personal data
The categories of personal data processed by the Controller include:
- Full name
- Mobile phone number
- Email address
Recipients of personal data
Google Analytics: This web analytics service is provided by Google, Inc., a Delaware company headquartered at 1600 Amphitheatre Parkway, Mountain View, California, CA 94043, United States (“Google”). You can find more information at: https://analytics.google.com.
Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users interact with the site. The data generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Accuracy and truthfulness of personal data
You agree that the personal data you provide to the Controller is accurate, complete, correct, and up-to-date and agree to keep it updated as necessary.
As the user of the website, you are solely responsible for the accuracy of the data you provide, and you release the Controller from any liability in this regard.
Acceptance and consent
As a user of the website, you declare that you have been informed of the conditions regarding the protection of personal data, and you accept and consent to the processing of such data by the Controller in the manner and for the purposes outlined in this Privacy Policy.
Changes to the Privacy Policy
The Controller reserves the right to modify this Privacy Policy to adapt to new legislation, court rulings, or industry practices.
This policy will remain in effect until modified by another duly published version.