D.P.M Detectives Privados Manizales has the experience, resources, and qualified personnel to gather the necessary evidence for a comprehensive commercial analysis.

Evaluate the performance of your advisors or collaborators at your company’s and your competitors’ points of sale from the perspective of a “Mystery Shopper,” simulating a purchase.

This procedure involves collecting information using technical methods of audio, video, and observation to assess the customer service provided by your advisors, aiming for optimal service model development and increasing the productivity of your sales force.

Evaluating a series of predetermined factors regarding the facilities and the personnel attending to them, such as the identification of the establishment, the condition of the facilities, the appearance of the staff, the speed of service, the time dedicated, and product knowledge.